OUR PRIVACY PROMISE TO YOU
Your Information is Confidential
We Do Not Sell Your Information
We Protect Your Information
July 1, 2016
Guaranty Income Life Insurance Company is committed to protecting your privacy and the confidentiality of your personal and financial information. For over 85 years, our mission has been to provide you with superior products and services, along with the peace of mind of knowing that your privacy is assured.
WE COLLECT INFORMATION TO SERVE YOU
In order to provide you with products and services you have requested and to service your policy, where permitted by law, we may collect the following types of information:
Information that you or your agent or representative provide to us on applications and other forms, such as your name, address, social security number, email address, date of birth, phone number, income, beneficiaries and other household information;
Information about your transactions with us, our affiliates or others, such as your policy coverage, premiums and payment history;
Information we receive from insurance service organizations, consumer reporting agencies, or government agencies;
Information from online forms that you fill out on our website and from online information collecting devices;
Health information provided by you or collected with your authorization, if you apply for products such as life insurance or long-term care insurance. We may ask you to complete a separate authorization as part of the application process.
YOUR INFORMATION IS CONFIDENTIAL
All financial companies need to share customers’ personal information to run their everyday business as permitted by law. We contract with individuals and entities known as Business Associates to perform various functions on our behalf or to provide certain types of services. These Business Associates may include insurance agents, third party administrators, information technology service providers, and others. We may disclose personally identifiable information (PII) or, under certain contracts, protected health information (PHI) to a Business Associate if they need the information to provide a service to us. We may disclose all types of nonpublic personal information to either affiliated or nonaffiliated third parties in order to process your application or claim, administer your account, provide you with a service you request, administer our business or print/mail documents. We enter into agreements with these Business Associates concerning the privacy and security of your information and these Business Associates are obligated to follow federal rules/laws concerning privacy and security. We do not sell lists of our customers, nor do we disclose customer information for marketing products and services offered by other companies.
WE PROTECT YOUR NONPUBLIC PERSONAL INFORMATION
We are committed to protecting your personal information and maintaining the highest level of trust, honesty and integrity. These values have been the principles of our company since 1926 and remain today as the cornerstones for strong customer relationships. In order to protect the confidentiality of your nonpublic personal information, we continually monitor our systems and business procedures to ensure the utmost security measures are in place.
We restrict access to nonpublic personal information about you to our employees, producers and the companies we contract with who need to know that information in order to provide services or offer other Guaranty Income Life products to you.
We require third parties providing support services to hold your data in the strictest confidence.
We maintain physical, electronic, and procedural safeguards that comply with state and federal regulations to keep your personal information safe.
We continually update and improve our security standards, procedures and technology to protect against unauthorized access to your confidential information.
We strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information, please contact us.
HOW TO CONTACT US
This Privacy Promise has been in effect since July 1, 2001. You can always review the current privacy statement on our website, www.gilico.com, or you can contact us for a copy by calling our toll-free number, 800.535.8110, or by writing to:
Guaranty Income Life Insurance Company
P. O. Box 2231
Baton Rouge, LA 70821
Guaranty Income Life Insurance Company is providing you this Privacy Promise for informational purposes only. You do not need to call or take any action in response to this notice. We recommend that you read and retain this notice for your personal files.
This Privacy Promise applies only to the information collection practices of Guaranty Income Life Insurance Company and Dental Management Corporation, Inc., an exclusive third party administrator for Guaranty Income Life.
INFORMATION FOR INTERNET USERS
Visitors to the gilico.com website remain anonymous. We do not collect unique identifying information about you individually unless you voluntarily and knowingly provide us that information, such as when you give us feedback or send us email. We collect general information about your visit, including your computer’s IP address and the pages visited, in order to track traffic to our site. We do not sell information we collect or that is provided to us regarding visitors to the gilico.com website, and we do not “spam” anyone.